Virtual Consultations

Virtual Consultations

Short on time or prefer answers from home? We offer complimentary virtual consultations!

Step One:

Take 6 photos using our Sample Photo Gallery below as a guide. Dr. Sarah Prehn, our board-certified orthodontist, will assess your bite, cosmetic symmetry, and other issues through these photos.

Please watch this video for detailed instructions on taking your photos:

Step Two:

Email your photos and a picture of the front and back of your dental insurance card to: [email protected]

Dr. Prehn will review your photos and create a customized treatment plan. Our ortho team will email you the proposed treatment plan, estimated costs, and estimated treatment duration. Feel free to include any additional questions in your initial email.

No Pressure

There’s no obligation to start treatment. We’re here to provide the answers and education you need to make informed decisions.

We look forward to hearing from you!

Sample Photo Gallery:

IMPORTANT: Communication Notice

When using texts, emails, photos, and videos, your information is not encrypted, which means it could be accessed by third parties.

HIPAA Compliance Overview:

  • HIPAA: The Health Insurance Portability and Accountability Act, established in 1996, protects health information privacy and security.
  • Encryption: While personal health information on our computers is encrypted, communications via text and email are not. Most popular email services (like Hotmail®, Gmail®, Yahoo®) and cell phone providers do not use encrypted communication.
  • Patient Consent: The federal government allows non-encrypted communication if patients are informed of the risks and consent to receive health information.

By requesting a virtual consultation, you acknowledge and accept the use of non-encrypted communication for discussing your personal health information.

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